Frequently Asked Questions

Yes. We offer free express shipping on eligible Australian orders over $59.95. Orders under $59.95 are charged our standard shipping rate at checkout.

No. MT2 works by expanding your own pigment cells in order to allow you to tan faster naturally. It is not an injectable/inhalable fake tan. you need adequate UV exposure for it to work.

Orders placed and paid for before 3:00 PM are generally dispatched the same business day using express shipping from Melbourne. Delivery times vary depending on your location and Australia Post services.

Yes. Tracking information is provided once your order has been processed. Tracking may initially appear as pending until Australia Post scans the parcel into its network.

When we say adequate exposure, that does not mean laying in the sun for hours and hours each day. in order to get a decent tan, you only need 10-15 minutes either side every second day. you can increase this over time but be mindful that using a product like this is in an effort to reduce the time needed in the sun while protecting your skin.

Even on overcast days, there is still UV output. as long as the UV index is above 2-3 you will tan. the higher it is, the quicker it happens. It can feel counter intuitive to be laying outdoors in the cooler weather, but if you bare it, you will see results.

Yes. dry vials have a 2-year shelf life. Mixed vials will last 12 weeks in the fridge. This is why we only send unmixed products with instructions to be able to mix at your own convenience. This ensures you receive the freshest product without compromising the quality.

While everyone is different, with adequate UV, you will start to notice a difference within 7-10 days. Progressively getting darker and darker from there. It is always best to take a before photo in an effort to track progress. tan blindness is a thing.

Injections are a much more concentrated dose. They work much faster and get you much darker. Nasals are digested differently in your system and are much gentler. Both will work beautifully to get you a gorgeous tan. Injections have a higher incidence of reported side effects. These are all things to consider when trying to figure out which one is right for you.

MT2 is NOT a TGA approved substance and as such, it is considered for research purposes only. Long term data on use is unavailable given it has not been approved for use in humans, Whilst MT2 has been around for a long while, its long-term use and efficacy is unknown.

We offer guarantees on all orders made within Australia. If your products do not arrive within 30 days, we will either reship or refund. Please make sure you are entering the correct address at checkout. If details have not been entered correctly, we cannot guarantee them to arrive and may not offer a reship on those items. .

When sending instructions, the advice given is for maximum recommended dosage. Do not exceed these amounts or the times in which you are dosing. We are more than happy to help you work out weight based dosing, or support lower slower dosing, but have to include instructions that will fit and work for everyone. The numbers shown are based on the limited available data that was used in trials.

Customers from New Zealand. When making purchases you are assuming the risk involved with shipping from Australia to New Zealand. Customs in New Zealand are pretty strict and as such, we cannot make guarantees that your order will arrive. When placing orders, we advise against ordering kits and consumables as these are more likely to raise suspicion. With vials alone, we will make every effort to disguise them as something else in order to try and increase the chances of your products arriving. consumables are fairly easy to access and source locally so we strongly advise doing this. we want your order to arrive as much as you do so, please keep this in mind when purchasing. shipping to New Zealand is a flat rate of $19.95. you will receive tracking after items have been lodged as this is not a prepaid service and needs to be processed at the counter when your parcels are lodged.

We allow approximately 24 hours for payment to clear after an order is placed. If payment is not received within that period, the order may be cancelled.

Tracking can appear as pending when a shipping label has been created but the parcel has not yet received its first Australia Post scan.

Your order number allows us to match your payment with the correct order.

No. Evolve Tanning operates as an online store and does not currently offer customer pickup.

Please contact us as soon as possible and include clear photos showing the damaged parcel and products.

If your order has not yet been dispatched, please contact us as soon as possible and we will review your cancellation request.