Frequently Asked Questions

Yes, we offer free shipping on orders over $65 within the Australia.

No. MT2 works by expanding your own pigment cells in order to allow you to tan faster naturally. It is not an injectable/inhalable fake tan. you need adequate UV exposure for it to work.

We ship every order placed and paid for before 3pm the same day via prepaid express shipping. Everything is expressed from Melbourne. So, depending on where you are, it should arrive overnight. this excludes weekends and public holidays.

Yes, absolutely. as soon as payment has cleared, tracking confirmation will be sent. Before they are lodged, they will show as "pending" on Australia post. Tracking confirmation can sometimes end up in spam, so be sure to check there. If you don't receive tracking, shoot us a message and we will be happy to assist you.

When we say adequate exposure, that does not mean laying in the sun for hours and hours each day. in order to get a decent tan, you only need 10-15 minutes either side every second day. you can increase this over time but be mindful that using a product like this is in an effort to reduce the time needed in the sun while protecting your skin.

Even on overcast days, there is still UV output. as long as the UV index is above 2-3 you will tan. the higher it is, the quicker it happens. It can feel counter intuitive to be laying outdoors in the cooler weather, but if you bare it, you will see results.

Yes. dry vials have a 2-year shelf life. Mixed vials will last 12 weeks in the fridge. This is why we only send unmixed products with instructions to be able to mix at your own convenience. This ensures you receive the freshest product without compromising the quality.

While everyone is different, with adequate UV, you will start to notice a difference within 7-10 days. Progressively getting darker and darker from there. It is always best to take a before photo in an effort to track progress. tan blindness is a thing.

Injections are a much more concentrated dose. They work much faster and get you much darker. Nasals are digested differently in your system and are much gentler. Both will work beautifully to get you a gorgeous tan. Injections have a higher incidence of reported side effects. These are all things to consider when trying to figure out which one is right for you.

MT2 is NOT a TGA approved substance and as such, it is considered for research purposes only. Long term data on use is unavailable given it has not been approved for use in humans, however there is plenty of anecdotal evidence out there. Whilst MT2 has been around for a long while, its long-term use and efficacy is unknown.

We offer guarantees on all orders made within Australia. If your products do not arrive, we will either reship or refund. Please make sure you are entering the correct address at checkout. If details have not been entered correctly, we cannot guarantee them to arrive and may not offer a reship on those items.

When sending instructions, the advice given is for maximum recommended dosage. Do not exceed these amounts or the times in which you are dosing. We are more than happy to help you work out weight based dosing, or support lower slower dosing, but have to include instructions that will fit and work for everyone. The numbers shown are based on the limited available data that was used in trials.  

customers from New Zealand. When making purchases you are assuming the risk involved with shipping from Australia to New Zealand. Customs in New Zealand are pretty strict and as such, we cannot make guarantees that your order will arrive. When placing orders, we advise against ordering kits and consumables as these are more likely to raise suspicion. With vials alone, we will make every effort to disguise them as something else in order to try and increase the chances of your products arriving.  consumables are fairly easy to access and source locally so we strongly advise doing this. we want your order to arrive as much as you do so, please keep this in mind when purchasing. shipping to New Zealand is a flat rate of $19.95. you will receive tracking after items have been lodged as this is not a prepaid service and needs to be processed at the counter when your parcels are lodged. 

we allow a 24 hour window after your order is placed, for payment to clear. If payment is not received, the order will be cancelled to free up the stock that is placed on hold, pending your payment. For most, payments are instant but in some cases, banks have a 24 hour hold on new payees, which is why we allow that window of time. If you bank with an institution that takes longer for payments to clear, please reach out and let us know so that we can manually override the cancellation.

All orders are sent in prepaid express post bags, you will relieve tracking before your order is lodged, which will show as pending. Once your item is lodged, you will be able to track along until your parcel is delivered. 

this allows us to identify payments. we know that some accounts will not match the order name, so using the reference number allows us to connect the payment directly to your order. Please DO NOT put the actual products in the description. We know what you have ordered. You know what you have ordered, the bank does not need this information. This should not need explaining but you’d be surprised how many people do it. 

No. we are an online store only. We do not allow pickup due to the nature of the product.